Placing an order with Busy Body Kids is super easy and dare we say it – enjoyable!

Orders can be placed online or by email to [email protected]. We’re happy to answer product enquiries or discuss options with you by email, or if you would prefer, ring us on 1300 72 96 79.  Phone orders can be taken however, we’ll need you to approve a quote in writing prior to processing your order.

Order from us in 4 easy steps

Step 1: Select Products

To find specific products, use the menu to search by craft category, event theme, or occasion. A search option is also available at the top right of the screen.  Simply type in your keywords or an Item Number and quicker than you can say “hey presto!” you’ll easily find what you’re looking for.

Note: In order to offer our products at low, bulk quantity prices for event organisers, schools and other groups, we have a minimum order of $50, ex GST and shipping.  If you require a one-off smaller order or top-up for an existing order, please contact us for options.

Step 2: Checkout

Once you have completed your order, checkout is quick, easy and super secure.  Your billing and shipping details can be loaded automatically using your account information. For frequent shoppers, it’s recommended to create an account.  If you require a Purchase Order number to correspond with your invoice, or other details (event date, delivery instructions, etc.) please enter it in the space provided at checkout.

Step 3: Payment Options

Payment options include credit card (Visa, Mastercard), PayPal, direct bank deposit, or invoice account.

For Credit Card/PayPal payments:
Payments will be processed at lightning speed (AKA immediately) upon order completion, using either the Eway or PayPal payment gateways. You do not need to have an account with either Eway or PayPal to use these services, by selecting your preferred method of payment you will be redirected to the appropriate site for payment processing. Once your payment is approved, you will receive a handy confirmation email with your transaction and tax invoice details.

For Direct Bank Deposit payments:
You’ll receive an email confirming your order total and the Busy Body Kids bank account details.  Your order will begin processed just as soon as your payment hits our account. Unfortunately the banks aren’t as speedy as us, so please allow up to three working days for payments to be received.  To ensure your payment is allocated to the correct order, please include the Busy Body Kids Invoice/Order Reference Number that appears on your order confirmation as the direct deposit reference.  Orders will be held for seven working days pending payment.  If, after seven working days, arrangements have not been made for payment, your order will be cancelled.

For Invoice Accounts:
We appreciate that payment flexibility is an important factor especially for our business customers. So we bend and stretch to offer Accounts with 14 Day Terms.  If you select this option upon checkout, and are not an established Invoice Account customer, we will contact you to complete the Invoice Account application process (don’t worry, it’s quick and painless!).  If you are considering purchasing from Busy Body Kids and wish to set up an Invoice Account for future use, please contact us and we’ll put the wheels in motion.

Approved Invoice Account customers can use this option at any time with orders being processed immediately upon submission.  An invoice will be forwarded when the order is dispatched and payment is due 14 days from the invoice date.  Bank account details and payment terms will be listed clearly on the invoice.  Invoice Accounts will be reviewed for suspension if payment terms are not met.

Step 4: Delivery (the best part!)

You will receive confirmation when your order has shipped so you can eagerly await the postman.  Orders will be dispatched as quickly as humanly possible, but please allow a maximum of 3 weeks for order shipment.  If you have an event deadline, please let us know at time of ordering and we’ll move mountains to get it to you by the deadline. For more information, please see our Shipping & Returns page.

We hope you enjoy shopping with us. Don’t forget: if you need more information than what you can find here or ideas to suit an event theme, please contact us – we’re always happy to help!